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 Post subject: PlayNC Account blocked and lost free serial codes
PostPosted: Mon Jul 26, 2010 10:14 am 
Rabbit Puncher
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Joined: Mon Jan 04, 2010 7:45 pm
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Hey all,

The other day, I remembered that I still had unused serial codes in my PlayNC account - the ones we subscribers got when Dungeon Runners shut down. I still had Guild Wars, City of Heroes and my time card. I tried logging in to my account and found it was "permanently blocked". Oddly enough, though, I could still change my password, which authenticated to my registered email address, indicating my account wasn't compromised.

After about a week of dealing with support, I was able to prove I was me and they enabled access to my account. Unfortunately, my Guild Wars and time cards codes are now missing. I still have the City of Heroes serial code, though, which is worthless, since I already have 3 CoH accounts (just not active - one for my wife, daughter and myself).

When I asked why my account was blocked in the first place, the answer I got was "Your account was blocked because our security team detected an intrusion on the account from a known hostile device. To secure the account, the block was put in place until ownership of the account could be verified." WTF is a "known hostile device"? In other words, they got hacked (not me - if my account was hacked, my password would have been changed, as would my email address, etc...).

Anyway, just relaying the situation. Login and check your accounts. It's lame, but you should do it.

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 Post subject: Re: PlayNC Account blocked and lost free serial codes
PostPosted: Tue Jul 27, 2010 5:03 am 
Chicken Hawk
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Ncsoft is weird, They send me this yesterday. I don't even play Aion

Aion Account Issue:NO.114626

Monday, July 26, 2010 5:04:40 AM
Aion Account Issue:NO.114626

NCsoft Support <support@ncsoft.com>



We have the evidence to prove that your account involved in the controversial game currency transaction In order to guarantee the legitimacy of your account, we need you verify your account information at https://secure.ncsoft.com/cgi-bin/plaync_login.pl as soon as possible or we will suspend your account.Only Account Administration will be able to assist with account retrieval issues.We hope to see you!

The NCsoft Team

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 Post subject: Re: PlayNC Account blocked and lost free serial codes
PostPosted: Wed Jul 28, 2010 11:42 am 
Old Timer
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Joined: Sat Jan 02, 2010 1:32 am
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Location: Sweden


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I got this:
This site is temporarily unavailable due to scheduled maintenance.

Hahaha! :lol:

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 Post subject: Re: PlayNC Account blocked and lost free serial codes
PostPosted: Sat Jul 31, 2010 1:59 am 
Old Timer
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Joined: Fri Jan 01, 2010 8:27 pm
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powerslave wrote:
Ncsoft is weird, They send me this yesterday. I don't even play Aion

Aion Account Issue:NO.114626

Monday, July 26, 2010 5:04:40 AM
Aion Account Issue:NO.114626

NCsoft Support <support@ncsoft.com>



We have the evidence to prove that your account involved in the controversial game currency transaction In order to guarantee the legitimacy of your account, we need you verify your account information at https://secure.ncsoft.com/cgi-bin/plaync_login.pl as soon as possible or we will suspend your account.Only Account Administration will be able to assist with account retrieval issues.We hope to see you!

The NCsoft Team


Don't click that, those are spam/scam links for people trying to steal your account.
I got one with that exact same text.
You'll find that it does not in fact link to NCSoft's site.

I get these spam emails constantly:
Image

(I don't even have a WoW account)

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Burning critters and taking their loot since 2006!

RIP DungeonRunners 1/1/2010.


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 Post subject: Re: PlayNC Account blocked and lost free serial codes
PostPosted: Sat Jul 31, 2010 7:57 am 
Old Timer
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Joined: Sat Jan 02, 2010 1:32 am
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Hahaha, yeah I got that very same WoW-mail. Don't have an account either. :lol:

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 Post subject: Re: PlayNC Account blocked and lost free serial codes
PostPosted: Sat Jul 31, 2010 8:40 pm 
Old Timer
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Joined: Fri Jan 01, 2010 8:27 pm
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Just today:

Image


Just to draw attention to:
Image

(Ignore the arrow pointing to the "To:" line. They didn't even send the spam to my Aion account email)

Also the link they have goes here:
Image

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DarthNinja
lvl 100 Arch Ninja

Burning critters and taking their loot since 2006!

RIP DungeonRunners 1/1/2010.


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